Brand: Nature’s Essence Professional
Purpose/Mission of role:
To drive sales and strengthen customer relations in the parlor/salon channel by promoting professional beauty products, managing distributor networks, and achieving territory sales targets.
Roles and Responsibilities:
- Sales Achievement: Meet monthly and quarterly sales targets for assigned parlors by managing B2B relationships and ensuring product availability.
- Key Account Management: Identify and build relationships with B-Class & Chain salons, closing business deals with key decision-makers.
- Customer Engagement: Conduct on-site visits, engage in product demonstrations, and enable technical training to new and existing clients to foster brand loyalty.
- Relationship Management: Act as the main contact for parlor partners, addressing inquiries, understanding client needs, and collaborating to resolve any issues.
- Distributor and Channel Management: Manage stock levels, ensure proper invoicing, and support claims processing with distributors to maintain smooth operations.
- Market Development: Identify and secure new parlor clients, build networks, and promote new product launches through targeted outreach.
- Training Support: Oversee training sessions aligned with the TTL’s assistance to ensure proper product application and standards adherence among parlors.
- Customized Deals & Merchandising: Provide tailored deals to salons and ensure proper merchandising is in place for brand visibility.
- Market Insights & Strategy Alignment: Gather market intelligence and consumer behavior patterns to share with the salon marketing team, aligning sales strategies accordingly.
- Cross-functional Communication: Serve as the link of communication between key accounts and internal teams for seamless operations and strategy execution.
Experience Required:
- Bachelor’s degree (MBA preferred) with 5-7 years in B2B sales, ideally in beauty or B2B industries, with at least 2 years in client-facing roles.
- Should have handled class A & B salons.
- Emersion with customer marketing projects or interventions will be added value.
Skills Required:
- Sales and Client Management: Strong experience in B2B sales, client acquisition, and relationship-building.
- Communication and Presentation: Effective communicator, skilled in delivering product information and training.
- Technical Product Knowledge: Proficient in explaining product details, applications, and handling customer inquiries on technical matters.
- Distributor Handling: Experience managing orders, claims, payments, and inventory control.
- Market Intelligence: Ability to analyze and provide insights on consumer behavior and competitive trends.
- Travel: Willingness to travel within assigned regions for client visits and training sessions.
Competencies:
- Thinks big / Unconventional/ Out of the box thinking
- Business savvy and Entrepreneurial mind-set
- Strong relationship-building skills
- Influence for impact and accountability
- Passionate about categories and products
- Strong team player with cross-functional collaboration skills
- Curious and proactive problem solver